In the age of technology, call centers are becoming one of the vital aspects of any business. Companies primarily use call centers to take orders and solve technical problems. Because of the boom in call centers, companies are now outsourcing various services to save money.
In-Bound Call Center Services:
JTS Strategic call center inbound services help a company attain its business objectives. Our inbound call center services include
- Scheduling sales demos
- Handling loyalty programs
 Order taking, order entry - Reservations, message taking
- Appointment setting and handling requests for information
- Ramping up telesales
- Locating dealers and retailers
- Catalog or online sales
- Event scheduling
- Scheduling sales demos
- Answering services
- Customer service
- Custom technical support
- Help desk services
Out-Bound Call Center Services:
Offshore outbound telemarketing is one of the key services offered in JTS through its highly sophisticated call center. JTS' telemarketing services can help you in building leads, customer databases and also help you in finding new customers.
When global companies outsource telemarketing to JTS, they benefit from significantly lower costs, proven process quality and access to a trained, computer-literate, workforce with good presentation and communication skills.
Outbound Call Center services offered are:
- Lead generation and product promotion
- Surveys
- Database selling
- Appointment scheduling
- Technical support
- Debt collection
Benefit of JTS as Call Center:
- Increased sales and profits
- Reduced costs per sale
- Increased number of appointments
- Increased customer base
- Increased lead generation
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